Robert K Taylor Explores the Benefits of AI for Your Business

What is AI, and How Does it Work?

AI or artificial intelligence works by applying advanced computing processes like machine learning to business data. Machine learning, also known as deep learning, uses algorithms that generate insights from the computer’s data.

Three Categories of Business Needs

AI is useful for three different categories of activities that you may need to complete to do business. These three categories analyze data to gain insights, engage with employees and customers, and automate business processes.

Analyzing Data

One of the best functions of AI in business is analyzing data. Computers that are equipped for machine learning are excellent at recognizing patterns. These patterns can be used to provide an overarching analysis of the dataset presented to the computer.

Interacting with Customers and Employees

Natural language processing allows AI-based computers to communicate with humans seamlessly. Many websites and company intranet servers use chatbots to answer common questions and help with customer service.

Automation of Processes

Finally, perhaps the most useful function of AI in business applications is automating processes that are otherwise time-consuming and tedious for human employees. Automated processes are completed by a server that acts like a human employee, inputting data and integrating information from multiple systems.

Applying AI to Your Business

Sitting down to decide what types of information you may want to receive from an AI system should be your first step in engaging this type of computing service. Each type of information has specialized computer packages that accomplish these goals in the most efficient way.

AI Use Cases

Alibaba, a Chinese company, sells more than eBay and Amazon combined. AI is used daily in Alibaba’s operations and predicts what customers will buy. Natural language processing enables the AI system to generate product descriptions automatically.

Using AI in the Workplace

Robert K Taylor wants company leaders to understand how much AI could benefit their businesses. Having AI technology at the ready means that employees’ valuable time will be preserved and that they will be able to prioritize their work. AI systems can provide excellent insights into customer behavior that are in some cases better than the insights provided by human data analysts. Using natural language processing, AI systems can talk to customers and solve their problems autonomously.



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Robert K Taylor

Robert K Taylor

Robert K Taylor is a former public adjuster turned consultant from Sanger, California