Robert K Taylor Offers Advice on Why Customer Service Matters During the Pandemic

What is customer service, and why is it important

The importance of customer service during a crisis

How to be a good customer service representative

Examples of how great customer service can make a difference during a crisis

Pharmacist delivers medicine to home-bound patients

Walmart manager helps the elderly

College Chefs serve the retirement community

Zappos opens a hotline to chat with customers

Final Thoughts

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